Audio Visual Tech IV

Job ID: 2618721
Location: Dallas, TX, US
Date Posted: 2026-11-02
Category: Information Technology
Subcategory: Audio Visual Tech
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
We are seeking an experienced Audio Visual Technician to provide technical support for video-teleconferencing (VTC) and audiovisual events at the Federal Deposit Insurance Corporation (FDIC). The ideal candidate is a self-starter who thrives in a fast-paced environment and is committed to delivering high-quality AV and VTC support to a federal government client.
Key Responsibilities

• Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting
• Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure
• Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner
• Implement procedures, policies, and technical solutions to address customer AV and VTC challenges
• Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems
• Maintain technical documentation including system configurations, SOPs, and equipment inventories
• Deliver exceptional customer service to FDIC employees and stakeholders at all levels

Qualifications

• Associate's degree or higher in Audio Visual Technology, Information Technology, or related field; with six (6) years or more of related experience. Additional experience may be considered in lieu of a degree.
• 2-4 years of hands-on AV and VTC technical support experience in a professional environment
• Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and/or Zoom
• Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI)
• Ability to work independently and manage multiple priorities in a fast-paced setting
• Strong troubleshooting, communication, and customer service skills
• Must be able to obtain and maintain an FDIC Public Trust clearance
• Must be able to lift up to 50 pounds
• Flexibility to work varied hours to support scheduled events as needed

Preferred Qualifications

• Experience supporting AV/VTC in a federal government environment
• CTS, CTS-I, or CTS-D certification from AVIXA
• Familiarity with ITSM ticketing systems (e.g., ServiceNow)

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .