Quick overview
Job description
Overview of the role
We’re looking for an IT Project Resource Manager to join our growing Professional Services team. In this role, you’ll be the driving force behind resource planning and utilisation, ensuring our engineers are deployed effectively, customer projects are properly staffed, and our delivery teams have complete visibility of current and future workload.
This is a fantastic opportunity for someone with experience in resource management, workforce planning, PMO or project operations who enjoys working in a fast-paced technology environment where they can make a real impact.
Benefits of working for Tailor Made Technologies:
Training opportunities set out with a clear training structure
Progressive working environment with access to voice your opinions to decision makers
25 days holiday plus bank holidays
Your birthday off
Flexi health plan cover and access to a range of Health Benefits
IT purchasing scheme
Company pension
An active Social Committee who plan monthly competitions and events
A brilliant breakout room with free breakfast and a pool table
Join a Trusted Partner for Transformative Managed Technology
Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals.
Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth.
Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.
We provide…
Dedicated experts who speak your language
Scalable technology solutions that grow with you
Compliant services that keep you competitive
Straightforward support with no hidden costs
Duties and responsibilities of our IT Project Resource Manager:
As an IT Project Coordinator, you will work closely with a range of teams to coordinate the planning, execution, and delivery of a wide range of IT projects. You will play a critical role in ensuring the successful management of projects from start to finish, assisting with key aspects such as resource allocation, budget tracking, risk management, and customer communications.
You’ll be part of a collaborative and customer-focused team, with the opportunity to work on projects that span various industries and involve a wide range of IT solutions. This is a great opportunity to join a great team and grow your skills.
Essential Skills and Previous Experience:
- Experience in IT Resource Management, Workforce Planning, Project Coordination, PMO or Professional Services Operations.
- Strong organisational and prioritisation skills.
- Experience managing multiple workstreams and competing demands.
- Excellent stakeholder communication and relationship-building abilities.
- Strong analytical skills with experience interpreting utilisation, capacity and performance data.
- Commercial awareness and confidence producing operational reports.
- Experience working within IT Services, Managed Services or Professional Services environments would be highly advantageous.
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