Why this role stands out
Step into a dynamic role at Marvin where your problem-solving skills will directly impact customer satisfaction and product understanding, offering a competitive hourly wage and a $1,500 sign-on bonus. This hybrid position is ideal for detail-oriented, collaborative individuals eager to learn and grow within a reputable company, with relocation assistance available for those moving to Warroad, MN. Apply now to join a team dedicated to finding exceptional solutions!
Quick overview
Job description
Looking for a role where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely support and help find solutions that meet both customer needs and production requirements.
You'll succeed if you’re detail-oriented, enjoy working through unique questions, and like partnering with others to find the best solution. If you bring curiosity, a willingness to learn, and a collaborative approach to getting work done, we invite you to apply today. Plus, receive a $1,500 sign-on bonus when you join our team!
This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
Highlights of your role:- Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications
- Prepare pricing, estimates, structural analyses, and AutoCAD drawings
- Solve complex and unique challenges using creative and practical problem-solving
- Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities
- Support and educate dealers, channel partners, and trade professionals
- Contribute to departmental accuracy, responsiveness, and service quality goals
- 1-2 years of experience in estimating, drafting, construction, or a related discipline
- Comfort using Microsoft Office products
- Ability to learn AutoCAD through provided training
- Collaboration skills paired with sound judgment in a business environment
- Associate degree in a related field preferred
- Technical curiosity and the ability to learn product systems quickly
- Ability to self-manage priorities, timelines, and details
- A solution-oriented mindset and comfort navigating ambiguity
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer:Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
Compensation: $22.00 - $26.00 per hour, pay based on experience ㅤ: #LI-AT1Similar jobs
- AS

Live Event AV TechnicianRecently posted Auto Apply
Advanced Systems Group · Nashville · On-site 🇺🇸
Salary not listed - AC

Senior Operations Support SpecialistRecently posted Auto Apply
Acosta · St Louis · On-site 🇺🇸
OnboardingMicrosoft OfficePayrollSalary not listed - AN

Regional Support Specialist - Pasadena, CARecently posted Auto Apply
Anywhere · Pasadena · On-site 🇺🇸
OnboardingMicrosoft OfficeScheduling+2Salary not listed - DN
Help Desk Technician - 304209BRecently posted Auto Apply
Delaware Nation Industries · Rome, New York · On-site 🇺🇸
TechnologySalary not listed - RM

Team Leader, Customer SupportRecently posted Auto Apply
Rocket Money · Remote (US) · Remote 🇺🇸
IntercomCustomer Service$60k - $75k/yr - RI

Customer Support Associate, Healthcare NavigationRecently posted Auto Apply
Rightway · Denver · Hybrid 🇺🇸
Care CoordinationPharmacyProcess ImprovementCustomer ServiceSalary not listed - MO

Customer Support AgentRecently posted Auto Apply
Motus · United States · Hybrid 🇺🇸
Live ChatZendeskCustomer Service$21/hr - JE

Broker Support Technician- Remote Denver, CO (ENTRY LEVEL)Recently posted Auto Apply
Jencap · Remote-Denver · Remote 🇺🇸
Microsoft ExcelMicrosoft OfficeSalesSalary not listed - ST

Desktop Support SpecialistRecently posted
Stefanini · Norfolk, VA · On-site 🇺🇸
OnboardingTechnical SupportTicketing SystemsTechnologySalary not listed - PC

Department Support Specialist IIRecently posted
Pyramid Consulting, Inc. · Coatesville, PA · On-site 🇺🇸
Microsoft ExcelAccounts PayableReconciliation$23 - $27/hr - ST

Desktop Support SpecialistRecently posted
Stefanini · San Francisco, CA · On-site 🇺🇸
OnboardingTechnical SupportTicketing SystemsTechnologySalary not listed - OR

Sr Principal Consultant – Healthcare – NetSuite Advanced Customer Support (ACS) - Managed Services Auto Apply
Oracle · United States · Hybrid 🇺🇸
OracleHIPAATechnology$93.9k - $143.9k/yr
