Customer Operations Manager

Join Hertz as a Customer Operations Manager and play a key role in delivering exceptional customer experiences while leading a high-performing team. You'll oversee daily airport operations, coach frontline employees, drive revenue growth, and create a culture of accountability and engagement.

Salary: Starting at $50,000 annually and company vehicle

What You'll Do

• Lead daily customer and operational activities.
• Coach, develop, and inspire frontline teams.
• Deliver outstanding customer service and resolve escalated concerns.
• Drive sales of value-added products and services.
• Improve productivity, efficiency, and operational performance.
• Support recruiting, training, and employee development.

What We're Looking For

• 1-3 years of leadership, customer service, or operations experience.
• Hospitality, travel, retail, or car rental experience preferred.
• Strong communication, problem-solving, and leadership skills.
• Ability to thrive in a fast-paced environment and motivate teams.
• High School Diploma required.

Why Hertz?

• Up to 40% off Hertz rentals
• Medical, Dental & Vision Benefits
• 401(k) with Company Match
• Paid Time Off & Parental Leave
• Career Growth Opportunities
• Employee Discounts and Perks

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Lead People. Elevate Service. Drive Results. Apply today and build your career with Hertz.