Quick overview
Job description
Employee Relations
- Serve as point of contact for team member questions regarding HR policies, procedures, benefits, and workplace concerns.
- Assist in resolving team member issues through effective communication, investigation support, and conflict resolution.
- Promote a positive work environment through team member engagement and recognition initiatives.
Recruitment and Staffing
- Assist in coordination of recruitment activities, including screening applications and scheduling interviews.
- Maintain communication with candidates throughout the hiring process.
- Collaborate with hiring managers to support workforce planning and staffing needs.
Benefits and Leave Administration
- Assist team members with benefit enrollment, changes, and general benefits inquiries.
- Support team members with leaves of absence, including FMLA, ADA accommodations, workers' compensation, and other applicable leave programs.
- Coordinate with benefits and payroll teams regarding team member changes.
HR Operations and Compliance
- Maintain accurate team member records and HR information systems.
- Assist in processing team member transactions as needed, including new hires, transfers, promotions, status changes, and terminations.
- Ensure compliance with federal, state, and local employment laws and organizational policies.
- Support audits, reporting requirements, and regulatory compliance activities.
- Maintain confidentiality of employee and organizational information.
Training and Employee Development
- Support team member training programs and required compliance education.
- Support performance evaluation processes.
- Assist with team member development, engagement, and succession planning initiatives.
Additional Responsibilities
- Participate in HR projects and process improvement initiatives.
- Generate HR reports and workforce metrics as requested.
- Support departmental goals and organizational strategic initiatives.
- Perform other duties as assigned.
Education
- High school diploma or equivalent
Experience
- Minimum of 2 years Human Resources experience.
- Experience working with HRIS systems, applicant tracking systems, and payroll platforms preferred.
Knowledge, Skills, and Abilities
- Knowledge of employment laws, including FMLA, ADA, FLSA, EEOC, and related regulations.
- Strong interpersonal and customer service skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite and HRIS applications.
- Strong problem-solving and conflict-resolution skills.
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