IBM MQ Administration

Job Overview
We are looking for an experienced Messaging Middleware Administrator with strong hands-on expertise in IBM MQ and Confluent Kafka administration. The ideal candidate will have experience managing enterprise messaging platforms, production environments, monitoring, security, troubleshooting, performance tuning, and high-availability solutions.

Key Responsibilities

• Administer, configure, install, upgrade, and maintain IBM MQ environments across distributed platforms.
• Manage IBM MQ Queue Managers, queues, channels, listeners, clusters, and related messaging components.
• Perform IBM MQ installation, upgrades, patching, configuration, and production support.
• Administer Confluent Kafka environments, including installation, configuration, monitoring, and troubleshooting.
• Support Kafka brokers, topics, partitions, consumer groups, replication, and cluster health.
• Configure and manage SSL/TLS certificates and security for messaging platforms.
• Troubleshoot messaging failures, connectivity issues, queue/channel problems, Kafka cluster issues, and performance bottlenecks.
• Support IBM IIS (IBM Integration Server) and other enterprise messaging/integration middleware platforms.
• Monitor middleware platforms using Dynatrace, Splunk, Prometheus, and Grafana.
• Perform performance tuning, capacity planning, and proactive monitoring of messaging infrastructure.
• Implement and support high availability, reliability, and disaster recovery solutions.
• Develop automation and scripting solutions to simplify administration and operational activities.
• Provide test and production environment support and participate in deployment and release activities.
• Perform incident management, problem management, root cause analysis (RCA), and issue resolution.
• Work with application, infrastructure, DevOps, and development teams to resolve critical production issues.
• Maintain operational documentation, configuration standards, and support procedures.

Required Skills

• Strong hands-on experience with IBM MQ Administration.
• Experience with Confluent Kafka Administration.
• Strong knowledge of IBM MQ clustering and distributed messaging systems.
• Experience with IBM MQ installation, configuration, upgrades, and troubleshooting.
• Experience with Kafka installation, configuration, monitoring, and troubleshooting.
• Knowledge of SSL/TLS certificate management and middleware security.
• Experience with IBM IIS / Integration Server.
• Hands-on experience with Dynatrace, Splunk, Prometheus, and Grafana.
• Strong knowledge of production support, incident management, RCA, and problem management.
• Experience with automation and scripting.
• Knowledge of performance tuning, capacity planning, high availability, and reliability engineering.

Preferred Qualifications

• Experience supporting large-scale enterprise messaging environments.
• Knowledge of Linux/Unix administration.
• Experience with cloud or containerized middleware environments.
• Familiarity with CI/CD and DevOps practices.
• Strong troubleshooting and communication skills.
• Ability to work in 24x7 production support / on-call environments when required.