Quick Overview
Job Description
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English . Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.Salary -Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.Immediate joining preferable.
No Freshers are Welcome.
Perks & Benefits :
Fixed Salary on 1st of every month In Salary Account· 24 leaves in a year+comp offs+Birthday leaves· Very Attractive Incentives· No Extension of Shift Timings· Friendly Working Environment
Share this with your colleagues and friends who could be interested in the same.
NOTE: This is a direct company post. We do not charge recruitment fees.
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
Contact HR @ Paromita 03365246525/8016099788
Similar jobs
- VS
Technical Support Engineer
NewVeeam Software
Bengaluru🇮🇳Hybrid12 hours agoDockerSQLEncryption+9Technology - SM
Technical Support Specialist L2( Hybrid)
NewSmartsheet
Bengaluru🇮🇳Hybrid14 hours agoSalesforceFreshdeskJira+3Technology - MO
Technical Support Analyst – SaaS (Remote)
NewMonks
India🇮🇳Hybrid15 hours agoExpressSQLBash+7Technology - EL
Sr Technical Support Engineer
NewEndor Labs
Bengaluru🇮🇳Hybrid13 hours agoDockerGCPAWS+8Technology - CI
EDI Support Engineer
NewCleo (India)
Bengaluru🇮🇳Hybrid6 hours agoSQLHTTPTechnology - AI
Technical Support Engineer – Night Shift (Rotational)
NewAiDASH, Inc.
Gurugram🇮🇳Hybrid7 hours agoSQLHTTPJira+2Technology