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Incident & Problem Leader - IT Resilience & ITIL Expert

Aware SuperSydney, Sydney🇦🇺AustraliaPosted 5 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Continuous Improvement

Job Description

Aware Super is looking for an experienced Incident & Problem Manager to take end-to-end ownership of incident and problem management across our technology landscape. Reporting to the Senior Manager, Technology Resilience, you will ensure reliability, resilience and continuous improvement of IT services.

You will lead major incidents, drive problem management maturity, partner with vendors and internal teams, build dashboards and insights, and embed lessons learned to prevent recurrence and

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