Security Officer Supervisor

Site Location is in Denver CO

Security Officer- Operations Support

$25.00

   MUST HAVE COLORADO GUARD CARD 

VALID DRIVER LICENCE

MUST BE 21

NO FACE PIERCINGS, GAUGES, OR FACE/NECK TATTOOS

Security Relief Officer Responsibilities:

• Acknowledge and greet all guests in a prompt and courteous manner.
• Verify credentials of incoming and outgoing individuals/vehicles.
• Assist in protecting others and equipment while enforcing policies and procedures.
• Monitor and or detect any suspicious behavior to assist in the prevention of vandalism, theft and or other criminal behavior.
• Monitor surveillance cameras and alarms.
• Patrol the perimeter (interior/exterior) to identify potential safety and security risks.
• Warn violators of infractions e.g., loitering, smoking and or in possession of prohibited items.
• Respond to calls of distress, alarms and or emergencies such as fire, injuries or presence of unauthorized individuals by contacting local first responders.
• Identify and report any and all concerns (safety, security breaches, unusual circumstances) in a timely manner.
• Ensures accuracy and timely submission of required documentation (reports/documents).
• Ensure all rules/regulations are being enforced and followed.
• Other duties to be determined by Management.

Security Control Room Officer:

• Push/Report all appropriate operational matters in real-time directly to the SOC Manager
• Provide excellent Customer Service to all parties encountered while on duty.
• Acts on all customer service related calls and either resolves them personally or refers issues to the appropriate individuals. Manage communications for emergency and non-emergency calls-for-service, to include; phone and email workstations. Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure.
• Responsible for establishing, maintaining and reviewing schedules.
• Assist in the supervision and management of team of security officers, training, coaching, development and support.
• Handle all escalated security issues or emergency situations appropriately. Coordinate emergency incidents with Security Team. Notify, assist, and direct external emergency personnel and internal Emergency Response Team as necessary.
• Acknowledge alarms and dispatch personnel as needed
• Participate in regular training and scenario based security drills
• Understand and execute emergency SOC protocols, Understand and execute general service SOC protocols.
• Perform SOC related projects and tasks as requested by the SOC Manager or Director of Operations
• Compile daily SOC activities into daily shift reports. Accurately ensure detailed shift pass-downs are issued and followed. Compile monthly, quarterly and annual SOC statistical data. Author incident reports as described in SOC protocols
• Perform other tasks and duties of a similar nature and scope as assigned

Qualifications:

• Valid CO Security License mandatory
• Valid and Clean Driver's License
• High School Diploma
• Professional demeanor and appearance
• Proficient computer skills
• Must be able to multitask and prioritize assigned tasks
• Strong communication skills (verbal and written)
• Minimum of one year of security experience
• Must be able to pass pre-employment screening (background and drug)
• This position will require occasional, crouching, climbing of stairs, sitting, standing, stooping and walking for extended periods of time

Benefits:

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

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