Circles Facilitators

Locations: Remote - US

The Circles team is not hiring at this time, but if you’re interested in joining Modern Health’s Circles Team (Group Therapy Facilitators) feel free to submit your resume here. We'll keep your information on file, and we may reach out in the future if or when a similar role becomes available.

Modern Health:

Modern Health is a mental health benefits platform for employers. We offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform.

We believe in meeting people wherever they are in their mental health journey and helping people access the right care at the right time.

What is a Circles Facilitator?

Circles are live, virtual group sessions led by Modern Health providers. They give members a supportive space to connect, learn, and receive help around topics that matter to them and to our clients.

This role is designed to strengthen the reliability and scalability of Circles. You will facilitate common, high-volume topics during peak U.S. hours; serve as the first call for in-scope backup coverage when another facilitator is unavailable; and contribute to the content, training, and operating practices that help Circles run consistently well.

The modeled workload is approximately 2–3 Circles per day, or about 13 sessions per week, leaving dedicated time for preparation, content review, backup coverage, training, and other Circles-related work. The exact mix will evolve based on demand, client needs, and the facilitator’s qualifications and availability.

The ideal candidate is an experienced group facilitator, therapist, coach, or other qualified mental health professional who brings strong presence, sound judgment, operational reliability, and a genuine interest in making virtual group experiences more useful and accessible.

What Circles Facilitators Do:

• Facilitate live, virtual Circles for common, high-volume topics within your clinical or professional scope.
• Create an inclusive, supportive, and well-structured environment where members can learn, reflect, and participate safely.
• Prepare for each session by reviewing the relevant content, understanding the intended outcomes, and coordinating with Circles Operations as needed.
• Serve as the first call for last-minute backup coverage when an in-scope Circle falls within your working hours and you are available.
• Follow Modern Health’s facilitation guidance, clinical boundaries, participant-safety expectations, documentation practices, and escalation pathways.
• Adapt your facilitation style to different audiences while maintaining consistency with Modern Health content and program standards.
• Partner with Circles Operations, CS&R, Provider Operations, Content Studio, and internal clinical partners to improve the member, client, and provider experience.
• Provide thoughtful feedback on Circle content, session flow, participant needs, and operational processes.
• Support content review, training, and onboarding activities for facilitators and internal partners.
• Help identify recurring issues, gaps, or opportunities to improve reliability, quality, and scalability across the Circles program.
• Maintain reliable availability and timely communication so the team can plan coverage and respond quickly when needs change.
• Contribute to program measurement, including session reliability, coverage, client feedback, quality, and other operating metrics.

Experiences we typically look for:

• You have experience facilitating groups, workshops, psychoeducational sessions, or other structured virtual or in-person experiences.
• You have a clinical, coaching, counseling, behavioral health, or related professional background appropriate to the Circles you facilitate.
• You hold the active credentials, licensure, or other qualifications required to perform this work in the applicable jurisdictions.
• You are confident leading virtual groups and can create warmth, structure, and psychological safety in a remote setting.
• You are comfortable facilitating both discussion-based and content-led sessions.
• You demonstrate strong judgment around scope, boundaries, risk, and when to escalate a concern.
• You are dependable, organized, and able to manage preparation, facilitation, follow-up, and backup requests with minimal oversight.
• You communicate clearly and respectfully with members, clients, providers, and cross-functional teammates.
• You are open to feedback and enjoy improving content, processes, and the participant experience over time.
• You can work consistently during the peak U.S. hours required for this role, including the ability to provide backup coverage during your scheduled working window.