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Emerging Genesys Cloud CX Architect - Core Support & Deploy

UnisysCanberra, Australian Capital Territory🇦🇺AustraliaPosted 30 Aug 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Canberra, Australian Capital Territory, Australia
Genesys

Job Description

Unisys in Australia is seeking a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, and platform enhancements.

Working with senior engineers, you'll resolve incidents, assist with upgrades, maintain performance, and contribute to the ongoing improvement of customer environments, user administration, licensing and reporting.

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