Certified / Registered Medical Assistant (CMA/RMA)

Jane Pauley Community Health Center | Clinical Support Services

At Jane Pauley Community Health Center, we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.

We are seeking a Certified or Registered Medical Assistant (CMA/RMA) to join our care team; an ideal opportunity for a clinical professional who thrives in a fast-paced, team-based environment and is passionate about delivering high-quality, patient-centered care.

Why This Role Stands Out

• Direct patient impact in a mission-driven, community-based setting
• Work alongside providers in a team-based, integrated care model
• Exposure to a variety of patient populations and clinical conditions
• Opportunity to build skills across clinical, administrative, and care coordination functions
• Supportive environment focused on growth, learning, and collaboration

Position Overview

The Certified or Registered Medical Assistant (CMA/RMA) plays a critical role in supporting both patients and providers; ensuring care is delivered efficiently, accurately, and with compassion.

This position serves as a key member of the care team, responsible for clinical support, patient flow, and coordination of care; contributing to improved patient outcomes and overall clinic operations.

What You’ll Do

Clinical Support & Patient Care

• Prepare and stock exam rooms to ensure readiness for patient care
• Room patients, obtain vital signs, and assess needs to support provider decision-making
• Assist providers with procedures and direct patient care
• Administer injections, perform EKGs, and support treatment interventions
• Perform point-of-care testing and specimen preparation in compliance with CLIA standards

Care Coordination & Patient Communication

• Triage patient phone calls and respond to clinical inquiries
• Review test results, medications, and coordinate pharmacy communication
• Facilitate referrals and support continuity of care
• Communicate effectively with patients, families, and care teams to support outcomes

Documentation & Compliance

• Complete accurate and timely documentation within the Electronic Health Record (EHR)
• Maintain compliance with clinical and regulatory standards including OSHA, CLIA, ADA, and VFC requirements
• Ensure proper handling of patient information and adherence to organizational protocols

What You Bring

Required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
• Graduate of an accredited ABHES or CAAHEP Medical Assistant program
• High school diploma or equivalent
• American Heart Association BLS certification
• Strong knowledge of clinical procedures and patient care practices
• Computer proficiency with accurate data entry skills

Preferred

• Experience in an ambulatory or outpatient care setting
• Familiarity with VFC, CHIRP, and VOMS systems
• Experience supporting diverse patient populations in a fast-paced environment

Join Us

If you are a detail-oriented clinical professional who is passionate about patient care and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.