Legal Billing Appeals Specialist

O’Hagan Meyer is seeking a detail-oriented Legal Billing Appeals Specialist to manage the firm’s insurance carrier invoice appeal process. This position is responsible for reviewing invoice reductions and denials, preparing and submitting appeals, monitoring deadlines, and tracking recovery efforts.

The ideal candidate has experience with law firm billing, insurance carrier billing guidelines, and electronic billing systems. This individual will work closely with attorneys, billing staff, and finance to maximize revenue recovery, minimize unnecessary write-offs, and identify opportunities to improve billing outcomes.

This is a hybrid position requiring the employee to work in the office five days per week during the first 90 days of employment. Following the initial 90-day period, the employee may transition to a hybrid schedule requiring at least three days in the office per week, subject to manager approval.

Key Responsibilities

·       Review insurance carrier invoice reductions and denials to determine appealability and identify opportunities for recovery.

·       Prepare clear, persuasive appeal narratives and supporting documentation for attorney review and approval.

·       Submit appeals through electronic billing platforms and carrier-specific portals within established deadlines.

·       Monitor appeal deadlines and provide timely reminders and status updates to attorneys and billing staff.

·       Maintain accurate appeal logs and track outstanding appeals, outcomes, and recovered amounts.

·       Work with attorneys and billing staff to obtain supporting documentation, resolve billing issues, and strengthen appeals.

·       Collaborate with billing and collections teams to identify trends in carrier reductions and recommend process improvements.

·       Apply outside counsel billing guidelines, carrier-specific requirements, and applicable appeal procedures.

·       Prepare reports and maintain spreadsheets to monitor appeal activity, recovery rates, and outstanding items.

·       Respond to internal inquiries regarding appeal status, procedures, and billing reductions.

·       Perform other related duties as assigned.

·       At least two years of experience in law firm billing, electronic billing, or billing appeals.

·       Insurance defense billing or direct experience appealing insurance carrier reductions is strongly preferred.

·       Familiarity with outside counsel billing guidelines, carrier reduction codes, and electronic billing requirements.

·       Experience with electronic billing platforms such as CounselLink, Legal Tracker, Collaborati, eBillingHub, BillBlast, or similar systems.

·       Proficiency in Microsoft Excel, Word, and Outlook, along with Adobe Acrobat.

·       Strong written communication skills and the ability to prepare clear, professional appeal narratives.

·       Excellent organizational skills and the ability to manage multiple deadlines in a fast-paced environment.

·       Strong analytical and problem-solving skills, with a focus on accuracy and revenue recovery.

·       Ability to work independently while collaborating effectively with attorneys and administrative staff.

·       Experience with legal accounting systems such as Aderant, Elite, or 3E is a plus.

·       A bachelor’s degree is preferred but not required; equivalent relevant experience will be considered.

·       Ability to meet the hybrid work requirements, including working in the office five days per week during the first 90 days and at least three days per week thereafter, subject to manager approval.

About O’Hagan Meyer

O’Hagan Meyer is a national law firm focused on providing high-quality legal representation and client service. We value professionalism, collaboration, accountability, and continuous improvement.

O’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay: $25.00–$28.00 per hour, equivalent to approximately $52,000–$58,000 annually, depending on experience (based on 40 hours per week).

·       Health Care Plan (Medical, Dental, & Vision)

·       401(k) Retirement Plan

·       Life Insurance (Basic, Voluntary, & AD&D)

·       Paid Time Off (Vacation, Sick Leave, & Company Holidays)

·       Family Leave (Maternity, Paternity)

·       Short Term & Long-Term Disability 

·       Training & Development

·       Free Food & Snacks in Office

·       Wellness Resources

·       Commuter Benefits