Product Manager

Job#: 3044951

Job Description:

Role: Technical Project Coordinator

Location: Hybrid - 4 days/week onsite in SE MI

Duration: Long-Term Contract

Description:

We are seeking a highly organized and proactive Technical Product Coordinator to manage and optimize the team's Jira backlog, support execution planning for product enhancement initiatives, and serve as a key liaison between engineering, leadership, and customers.

This role combines backlog governance, project coordination, roadmap planning, and stakeholder communication to ensure successful delivery of product initiatives.

Key Responsibilities

Backlog & Jira Management

• Own and maintain the Jira backlog, ensuring work items are well-defined, prioritized, and aligned to business objectives.
• Facilitate backlog refinement sessions with engineering and product stakeholders.
• Ensure epics, stories, and tasks are appropriately scoped, linked, and sequenced across initiatives.
• Monitor sprint and delivery metrics, including velocity, throughput, and burndown trends.
• Establish and maintain ticketing standards, including acceptance criteria, naming conventions, and definitions of done.

Jira Administration & Reporting

• Configure and manage Jira automation rules to streamline workflows and reduce manual effort.
• Develop and maintain dashboards that provide visibility into team performance, sprint health, and delivery progress.
• Build and manage project roadmaps and timelines using Jira tools such as Advanced Roadmaps, Timeline, or Structure.
• Utilize Jira Query Language (JQL) to create custom reports, filters, and stakeholder views.
• Ensure consistent data integrity, reporting accuracy, and backlog hygiene across projects.

Execution Planning & Delivery Coordination

• Partner with Engineering Leads and Product Owners to develop and maintain product roadmaps.
• Translate strategic objectives into actionable execution plans with defined milestones, dependencies, and ownership.
• Identify and manage delivery risks, resource constraints, and cross-functional dependencies.
• Track progress against plans and provide regular updates to leadership.
• Facilitate key Agile ceremonies, including sprint planning, roadmap reviews, backlog refinement, and retrospectives.

Customer & Stakeholder Engagement

• Serve as a point of contact for customers regarding product updates, timelines, and issue resolution.
• Gather and synthesize customer feedback into actionable backlog enhancements.
• Build strong relationships with internal and external stakeholders to align priorities and expectations.
• Support customer demonstrations, status meetings, and product review sessions.

Communication & Reporting

• Prepare and distribute status reports, release communications, and roadmap updates.
• Develop presentations, dashboards, and executive summaries that translate technical progress into business outcomes.
• Coordinate communication across teams to ensure alignment on priorities, timelines, and dependencies.
• Manage communications related to feature releases, enhancements, and known issues.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or a related field.
• 4+ years of experience in IT, with at least 1+ year supporting project, program, product, or delivery management initiatives.
• Experience working within Agile software development environments.
• Strong knowledge of Jira administration, backlog management, reporting, and workflow optimization.
• Experience creating project plans, roadmaps, and delivery reporting for technical teams.
• Excellent organizational, communication, and stakeholder management skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Project Management, Agile, Scrum, or related certification.
• Experience creating Jira automations, dashboards, and advanced reporting using JQL.
• Familiarity with product management, software delivery lifecycle, and release management processes.
• Experience working directly with customers and executive stakeholders.

Technical Skills

• Jira Administration
• Jira Automation
• Jira Query Language (JQL)
• Advanced Roadmaps / Timeline / Structure
• Agile and Scrum Methodologies
• Roadmap Planning
• Backlog Management
• Project Coordination
• Reporting & Dashboard Development
• Stakeholder Communication

Soft Skills

• Strong organizational and prioritization skills
• Excellent written and verbal communication
• Attention to detail and process discipline
• Problem-solving and critical thinking
• Ability to influence cross-functional teams without direct authority
• Customer-centric mindset and relationship-building skills

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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