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Full time
Operations & Project Management
IN
Sydney-Based Service Delivery Leader ITIL & SLA Excellence
Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia
Continuous Improvement
Job Description
InfoConsulting Australia is seeking a Service Delivery Manager to lead a blended onshore Sydney team and offshore delivery centre, owning service performance against SLA and driving governance with the customer.
The role reports to the Managing Director ANZ and focuses on end-to-end service ownership, incident and change management, and delivering continuous improvement across a flagship, multi-year engagement. Based on site in Sydney.
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