Quick overview
Job description
Skills required
Attention to Detail: must be able to identify small, seemingly insignificant details that most people would overlook. This ability allows them to keep the area as safe as possible.
Ability to Multitask: on receiving phone call or has to speak to a colleague, they must always be keeping an eye on the monitors.
Ability to Work Independently: For the most part, CCTV Operator will not be required to interact with very many people. Because of this, it is important that they’re able to work and stay alert without constant supervision.
Communication Skills: Since CCTV Operators will occasionally have to give statements to police officers, communicate with emergency services or even appear in court, they need to have strong written and verbal communication skills.
Duties and Responsibilities: In the interest of protecting students, Teaching, Non-Teaching and other staff members of the institute, information and property, CCTV Operators perform a variety of tasks.
Operate CCTV infrastructure: Must have a thorough understanding of the equipment they’re working with. Viewing and monitoring all cameras throughout the working hours, ensuring all cameras are in working condition and recorded to NVR, deleting or archiving old footage as needed, organizing old footage in an orderly fashion, and switching out compact discs, memory cards, hard drives or servers.
Maintain Equipment: Other than to operate video surveillance equipment additionally, CCTV Operator must also be able to maintain and repair that same equipment reporting and coordinating with vendor/partner if camera or NVR has issues and get it rectified, whether it’s analog or digital.
Store Footage: Since any amount of footage from any given day could be required at any given time, properly storing footage is most important. CCTV Operators will need to correctly catalog all footage so that it can be easily recalled at a later time.
Watch Surveillance: Must watch the video surveillance footage and ensure it’s being recorded.
Make Observations: Must be unwaveringly focused and observant so that whenever witness something unusual, suspicious or questionable then able to make a detailed note of it.
Report Incidents: If a CCTV Operator sees something illegal on one of their monitors, it is up to them to contact the appropriate authorities at the appropriate time. In serious situations, CCTV Operators can also save the police vital time by immediately reporting a criminal’s license plate number, clothing, tattoos or other identifying features.
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