Engineering

Video Triage Engineer - Philadelphia, PA

Logging-InPhiladelphia, PA🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to drive innovation in video technology, leveraging your expertise in C/C++, Python, and Linux to solve complex E2E issues and enhance operational tools. You'll thrive here if you enjoy proactive problem-solving, data analysis, and contributing to a company known for its cutting-edge solutions, with the flexibility to work from your Philadelphia base. Embrace this chance to grow your skills and make a significant impact within a dynamic engineering team.

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

Philadelphia, PA, United States

Posted

Yesterday

Jira

Job Description

Job Title: Video Triage Engineer

Location: Philadelphia, PA

Job Description:

Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
Troubleshoot E2E issues in Video devices. Conduct source code reviews to identify root causes within the components and platform.
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.

What You ll Bring:

Experience and strong ability in C/C++, Python, and Linux experience. You ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
Proven expertise in at least one scripting language, such as Bash, Python, or Go.
Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
Experienced in Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
SQL and/or Amazon Athena experience.