Quick Overview
Job Description
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Responsible for working on a team to manage, maintain, and secure a high-performance, converged Gigabit Ethernet network infrastructure, ensuring reliable service delivery across operations. This role focuses on network design, configuration, and Tier 3 operational support with minimal supervision. Operating in alignment with DoD, Air Force, and DISA standards, the position exercises technical leadership to drive network modernization, optimize performance, and manage ongoing upgrade projects across routers, switches, and network management tools.
Key Responsibilities • Network Design & Engineering: Design, install, configure, and troubleshoot network infrastructure with minimal supervision. Manage daily operational tasks and ongoing upgrade projects for routers, switches, and network management tools.
- Operations & Troubleshooting: Provide day-to-day operational support, including network debugging, diagnosing data troubles, opening trouble tickets, and resolving customer support cases through Tier 3 support.
- Network Modernization: Participate in the design and integration of new networks into the existing architecture, leveraging the latest networking technologies.
- Compliance & Documentation: Assist in securing network systems to meet all applicable DoD, AF, and DISA compliance standards. Maintain classified and unclassified network topology maps (e.g., Visio) and ensure detailed record-keeping for military processes.
- Maintenance & Support: Participate in system maintenance, optimization, and performance activities. Support emergency operations on a 24/7 as-needed basis and remain flexible for weekend work as required. Position Qualifications • Education: Bachelor’s degree in Information Technology or an equivalent technical field (4 additional years of directly related experience may substitute for the degree).
- Experience: 3+ years of progressive hands-on experience in a dedicated network engineering or administration role.
- Clearance: Active Secret security clearance is a plus
- Certifications: CompTIA Security+ certification.
- Technical Systems: Hands-on experience configuring Cisco/Juniper routers and switches, Layer 2 & Layer 3 protocols in a VoIP environment, IPAM/DHCP/DNS/Syslog, and network monitoring platforms (e.g., SolarWinds Orion NPM/NCM, Cisco ISE).
Preferred Qualifications • Cisco Certified Network Associate (CCNA) certification. TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit www.techead.com. No second parties will be accepted.
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