Lead Account Manager - London

Location: Oval, London - onsite, with flex during school holidays

Type: Full-time

Salary: £50-65K OTE

*If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance

Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently.

Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US 🚀. We are incredibly proud to be a Certified B Corporation™! It’s an exciting time to join, have a huge impact, and grow alongside us.

You’ll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We’re still young and you’ll play a pivotal role in the growth of the company and team.

💼 Responsibilities

Success KPIs

We like to hire fast and onboard well. Here’s what you can expect:

+ Quick chat with our recruiter: to get to know you and cover the basics.

+ Role-focused conversation: we’ll talk about how you approach account management, building relationships, and hitting targets.

+ Practical Task and role play: to see how you’d think on your feet with a realistic school conversation.

+ Culture chat with the team: making sure it’s a good fit both ways.

We’re direct and transparent. If it’s a yes, great! If it’s a no, we’ll let you know quickly.

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.

We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.