Why This Role Stands Out
This hybrid role offers a fantastic opportunity to directly influence product development and service delivery by translating customer insights into impactful recommendations, ideal for a mid-senior UX Researcher eager to collaborate across global teams and drive meaningful change. You'll thrive here if you're passionate about understanding user needs and enjoy working with diverse, cross-functional departments to shape exceptional customer experiences. Apply now to make your mark!
Quick Overview
Job Description
Tait Communications is seeking a UX Researcher to join our Customer Experience team. You will uncover customer needs, validate ideas, and translate insights into practical recommendations that influence product development, service delivery, and continuous improvement initiatives.
You will work with Product, Engineering, Sales, Support, and Services across Australia, New Zealand, and North America to ensure customer voices shape decisions.
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