Product Manager - Application Modernization

Work Location:

Candidates are expected to be in the office in PA 2 days a week (offices available statewide) with one of those days being Wednesday. 3 days can be worked from home/remote.

Complete Description:

Key Responsibilities:

• Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
• Translate business needs into clear user stories, acceptance criteria, and product backlog items.
• Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches (including potential platform, architecture, and integration decisions).
• Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.
• Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed.
• Serve as the primary liaison between business stakeholders and the technical delivery team.
• Define success metrics and KPIs for the modernized CAI application and track progress against them.
• Support change management, user adoption, and training efforts related to the modernized solution.
• Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
• Identify risks, dependencies, and impediments and drive resolution.
• Provide regular status updates and recommendations to IT leadership and business sponsors.

Skills:

• Experience as a Product Manager leading large-scale public sector modernization efforts - Required (5 Years)
• Demonstrated experience modernizing legacy applications or leading digital transformation projects - Required
• Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs - Required
• Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar) - Required
• Experience with overseeing and testing of large data conversions - Required
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences - Required
• Strong organizational and prioritization skills with the ability to manage competing demands - Required
• Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures) - Highly desired
• Familiarity with Microsoft technology stack, cloud platforms (Azure), or content management systems - Highly desired
• Experience with process improvement and business process reengineering - Highly desired
• Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements - Highly desired
• Previous experience working with government agencies or similar public-sector organizations - Highly desired
• Bachelor''s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience) - Highly desired
• YAFOS Certification - Highly desired