Technology

Sentinel CyberArk JIT Access & Process Improvement TPM || Overland Park or Frisco TX Day 1 ONSITE

Inherent TechnologiesFrisco, TX🇺🇸United States

Why this role stands out

This role offers a significant opportunity to shape critical security processes and drive innovation in identity and access management, fostering robust career growth. You'll thrive here if you have a strong background in CyberArk, ServiceNow, and process improvement, and are eager to lead impactful projects within a collaborative environment. Embrace this chance to advance your expertise and contribute to cutting-edge security solutions.

Quick overview

SeniorityMid Senior

Work modeOn Site

LocationFrisco, TX, United States

Stakeholder Management

Job description

Position: Sentinel CyberArk JIT Access & Process Improvement TPM

Location: Overland Park or Frisco TX Day 1 ONSITE

Duration: 1 Years

Key Responsibilities:

End-to-End Product Ownership: Lead the vision, roadmap, and execution of complex cross-platform solutions related to JIT access and CyberArk ticketing.
Drive the integration of CyberArk EPM with ServiceNow, including:
- Automating JIT privilege elevation requests.
- Enabling ticket-based elevation approvals.
- Aligning EPM tasks with ITSM workflows.
Process Optimization: Collaborate with automation teams to design and implement efficient ServiceNow flows and access request mechanisms.
Stakeholder Engagement: Partner with internal teams (EPM, Engineering, Architecture, Security) and external stakeholders to understand current pain points and identify opportunities for innovation.
Data-Driven Decision Making: Analyze qualitative and quantitative data to inform product direction, assess ROI, and prioritize investments.
Technical Collaboration: Work with development and architecture teams to address technical debt, production defects, and long-term scalability.
Metrics & Reporting: Develop KPIs to track product health, adoption, and performance.
Training & Enablement: Support the creation of training materials and adoption tools to ensure successful rollout and usage of new processes.

Qualifications:

5+ years of experience in process improvement, technical product management, or related roles.
Strong understanding of CyberArk, ServiceNow, and JIT access workflows.
Proven experience working with automation teams and enterprise platform management (EPM).
Expertise in cross-functional team leadership.
Excellent communication skills with the ability to influence at VP level and below.
Strong analytical skills with experience in cost-benefit analysis, ROI, and NPV modeling.
Passion for customer-first design and continuous improvement.