Quick Overview
Job Description
The HR Generalist will handle primarily the leave programs and serve as a trusted resource to employees, managers, HR Business Partners, Payroll, and our third-party administrator. The ideal candidate combines strong knowledge of leave administration and regulatory requirements with empathy, sound judgment, attention to detail, and a commitment to delivering an exceptional employee experience.
What you will be challenged to do:
- Deliver a consistent, responsive, and supportive employee experience throughout the leave and accommodation process
- Manage multiple leave programs while ensuring compliance with federal, state, and local requirements
- Serve as a trusted resource to employees and managers regarding leave eligibility, processes, documentation, and return-to-work requirements
- Coordinate effectively across HR, Payroll, managers, employees, and external partners to ensure seamless administration
- Identify opportunities to strengthen leave administration processes, policies, and overall program effectiveness
- Additional task as assigned
In this capacity you will be responsible for the following:
- Manage the end-to-end administration of leaves of absence, including FMLA, short- and long-term disability, military, personal, parental, and other company-sponsored leave programs
- Guide employees and managers through leave options, eligibility requirements, documentation, timelines, and status throughout the leave process
- Serve as the primary liaison among employees, managers, HR Business Partners, Payroll, and the third-party leave administrator to ensure timely and accurate coordination
- Review workplace accommodation requests and partner with appropriate stakeholders to identify reasonable accommodation options in accordance with the ADA, applicable laws, and company policies
- Maintain confidentiality and exercise sound judgment when managing sensitive employee information and complex situations
- Identify and implement process improvements that increase efficiency, consistency, and the employee experience
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or related direct field experience in leave administration.
3+ years of experience in Human Resources, benefits, or leave administration
Working knowledge of FMLA, short- and long-term disability, and state leave requirements
Understanding of ADA workplace accommodation requirements
Strong attention to detail in record maintenance and case management
Excellent written and verbal communication skills
Proven ability to handle sensitive information professionally
Experience with HRIS/HCM and third-party leave administration platforms
Certification in ADAC, CPDM is a plus
#LI-Hybrid
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