CT-4499 Business Analyst, AI

Do you have experience of providing Business Analysis expertise, on an AI project?

This consulting opportunity is to support our client, a leading Financial Services Organisation, in supporting the delivery of key outcomes in one of their AI programme workstreams.

The project needs a consultant who has:

• 5+ years’ experience as a business analyst
• experience working in a complex regulated environment and working closely with senior level business stakeholders and product-based technology delivery teams
• experience defining and implementing AI specifically Agentic AI.

Key services:

The key services that you will be asked to provide are:

• elicit requirements, document use cases and acceptance criteria, process model the as-is and to-be states, identify and raise risks, issues and contribute towards their mitigation, and manage various levels of business and technical stakeholders.
• design goal-driven, autonomous AI systems through the creation of reactive, prompt-based, and human dependent user stories. Break messy human workflows into logical, measurable sequences that AI agents can reliably execute. Design human-in-the-loop, decision threshold, trigger point and sage override paths.
• design ethical, transparent guardrails and validation frameworks for autonomous decision making. Evaluate potential harms, social impacts and vulnerable groups.
• define fairness requirements, measurable criteria for bias mitigation and demographic parity, and monitor evolving output biases over time.

Mandatory Requirements:

Successful consultants will be able to demonstrate:

• substantial business analysis experience across the end-to-end project lifecycle within a structured environment, providing Business Analyst services to complex projects and programmes, or as part of a Business Analysis team on highly complex programmes
• experience managing uncertain or difficult environments, providing challenge as and when required.
• Being skilled at facilitation, challenging business SMEs to describe As-Is states, and To-Be business processes.
• the ability to leveraging excellent written and oral communication skills to assure a clear translation of business requirements into functional outcomes.
• strong business acumen, able to quickly pick up the content and business knowledge required, supporting the business through the requirements gathering, design and testing phases.
• innovative thinking, challenging existing processes and seeking innovative solutions to business problems.
• the ability to translate policies and standards into a format whereby they can be reflected in processes, procedures and technical tools.

Optional Requirements:

It will also be advantageous if you have:

• technical expertise in implementing Agentic AI
• experience in business architecture, wider business design functions or service design/transition.
• experience defining business requirements for AI-enabled solutions, including AI use cases, user stories, acceptance criteria and measurable business outcomes.
• understanding of AI governance, responsible AI principles, and the ability to translate policy, risk and control requirements into practical business and delivery requirements.
• ability to define requirements for human-in-the-loop controls, decision thresholds, escalation routes, override mechanisms and validation points for AI-enabled processes.
• experience working with product managers, technologists, data specialists and delivery teams to shape, refine and implement AI-enabled business capabilities.
• experience contributing to fairness, bias mitigation, transparency or assurance requirements for AI-enabled solutions, including consideration of potential harms and impacts on vulnerable groups.

Working Pattern:

50% onsite in London office
Contract Type: Inside IR35
Start: 1st Nov
Duration: 9 months

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