Senior Operations Manager

About the Company

Wipro is a leading global information technology, consulting, and business process services company. Our mission is to help customers realize their business goals by providing innovative solutions and services. We foster a culture of inclusivity, collaboration, and continuous improvement.

About the Role

The Sr Manager will be responsible for overseeing US mortgage operations, ensuring compliance with US mortgage guidelines, and managing a team of professionals in a hybrid work model.

Responsibilities

• Expert level knowledge of US mortgage guidelines, documents and various mortgage processes in Originations. Preferably in underwriting
• Good email writing skills, well versed in MS Excel, MS PowerPoint
• Experience in managing back-office mortgage Operations in outsourced environment and capable of managing 80+ FTE
• Capable of handling new process migrations
• Ability to build & motivate teams
• Ability to manage client relationships and escalations
• Ability to communicate with Wipro's senior management

Qualifications

Education: 12+ years of experience in the relevant field.

Required Skills

• Expertise in US mortgage operations guidelines
• Strong communication and interpersonal skills
• Proficiency in MS Excel and MS PowerPoint

Preferred Skills

• Experience in underwriting
• Experience in managing large teams

Pay range and compensation package

Competitive salary based on experience and qualifications.

Equal Opportunity Statement

Wipro is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.