Quick Overview
Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
23 hours ago
Capacity PlanningHelp Desk
Job Description
Hi
Our client is looking for a Beacon Analyst project in Remote below is the detailed requirement.
Job positing Title: Beacon Analyst
Location: Remote
Location: Remote
Job description:
- Bachelor’s degree in related field
- Epic Beacon Certification
- 5+ yrs experience
- Supervise Epic application design, development, maintenance activities of applications under direct purview
- Collaborate with end users to design Epic Beacon workflows by suggesting corrective adjustments or enhancements
- Determine staffing requirements, perform capacity planning for resources and supervise the work of direct reports to ensure that team is functioning effectively and efficiently
- Serve as a mentor, resource, and primary advisor for team members
- Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows.
- Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to optime.
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements.
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
- Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers.
- Develop, support and maintain all required system design and build documents and other system documentation.
- Perform daily monitoring of applications in production use.
- Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required.
- Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented.
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
- Work with trainers to develop and maintain application specific training curriculum and materials.
- Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users.
- Adhere to organization standards for system configuration and change control.
- Develop strong relationships with end user communities, customers, and business partners.
- Facilitate communication with stakeholders from initial requirements to final implementation.
- Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
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