Why this role stands out
This Technical Consultant role at Smartstream Limited offers a fantastic opportunity to leverage your deep technical expertise in a global support setting, driving client satisfaction and contributing to impactful projects. You'll thrive here if you possess strong problem-solving skills, excellent communication, and a willingness to embrace new technologies, making you an invaluable asset to the team. Apply today to grow your career with a reputable company and make a real difference.
Quick overview
Job description
The Technical Consultant must have Excellent Technical skills and be able to demonstrate how they are applied within a global support environment. Good communication skills are a good for this position. Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team.
Ensure accurate, timely and quality delivery of services provided within a risk free controlled environment, to ensure overall client satisfaction
• Communication should be strong to interact with Team members, clients and manager. – both verbal and written
• Should be having SME level understanding about TLM config(all components) / ETL/ Reports/ Scheduling tool function.
• Should take care of team in absence of manager
• Strong understanding and hands on experience with Unix, SQL and domain knowledge
• Good Team player and should be providing SME level support to team
• Willingness to adopt new technology and business process
• Should be able to troubleshoot environment, data control and operational issues.
• Take initiative to Automate and streamlining the process using scripts and scheduling tool
• Provide regular progress updates to the functional manager/ team Manager.
• Should have good client and management exposure
• High potential to deliver defect free service
• Should demonstrate proactive actions to highlight issues and risks
• Good understanding of SDLC process
Key Skills
• Minimum 8 to 10 years of experience.
• Relevant experience in one or more specific technical areas – TLM, Control-M, Airflow, ETL
• Ability to work in virtual teams and in matrix organizations
• Ability to work in fast paced environment, keep pace with technical innovation.
• Open minded, able to share information, transfer knowledge and expertise to team members
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