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Deskside Support at Buena Park, CA

Wissen InfotechBuena Park, CA🇺🇸United StatesPosted Sep 14, 2026

Why This Role Stands Out

Advance your IT career with a dynamic Deskside Support role at Wissen Infotech, offering hands-on experience and opportunities for professional growth. You'll thrive in this position if you possess strong troubleshooting skills and a passion for delivering excellent end-user support, making you an ideal candidate to join their reputable team.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Buena Park, CA, United States
Posted
3 days ago

Job Description

Deskside Support at Buena Park, California, USA.

Work Mode: ONSITE

Contract To Hire / Full Time

Deskside Support: A deskside technician's job is to provide support and maintenance for a company's desktop computing environment. They may be responsible for:

  • Troubleshooting: Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices
  • Installation: Installing, configuring, and maintaining hardware and software
  • Diagnosis: Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures
  • Network Support: Troubleshooting network devices to ensure connectivity.
  • Virus Detection: Implementing virus detection and eradication procedures.
  • End-user Support: Providing end-user assistance in person, by telephone, or via email.
  • Customer Service: Acting as a model of customer service excellence for organizational staff members.

Some skills that are helpful for a deskside technician include:

  • Excellent problem-solving and analytical skills
  • Comprehensive knowledge of computer systems
  • Strong verbal and written communication skills
  • Patient, friendly demean or with a great aptitude for listening.

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