Customer Service Representative

Our client is looking for a Customer Service Representative to join their Atlanta branch on a short-term contract. This role supports a busy team that works with heavy equipment, cranes, and rigging products. You will be the friendly, reliable point of contact for customers, helping with quotes and day-to-day requests. The work is split between the office and the warehouse, so you will stay close to the products you are supporting.

Customer Service Representative Responsibilities

• Respond to customer calls and emails with clear, timely answers - Prepare and send quotes for equipment and related products - Work through the current backlog of customer requests and open orders - Partner with the branch manager and warehouse team to confirm product availability and details - Keep customer records and documentation accurate and organized Customer Service Representative Requirements:
• 3+ years of customer service experience - Quoting experience - Knowledge of heavy equipment, cranes, rigging, or industrial products - Upbeat personality and strong communication skills - Ability to pass a background check and drug screen By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.

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