Senior AI Software Engineer - Generative AI & ML

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

The way we work and our customer needs are changing! We are going through a significant AI uplift that will be a real game changer in the NZ Market. Our customers are loving our story and excited about our new service solutions. As such we are seeking Senior/Tech Leads, and Senior Developers, who want to get on board our AI journey. We need someone who is passionate about AI development and wants to push boundaries. Your software background is key but your passion for AI is a must. This role will see you will join our Digital Engineering team, focusing on delivering innovative AI-driven software solutions. We will offer you opportunity to work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and use the latest AI Models that address complex business challenges. We need multiple people but we need them now so please don't hesitate this is your chance to put a New Zealand company on the global map

What you'll bring

Must-haves

• 7+ years professional software development (Python and Typescript preferred) with production ML/AI experience
• Demonstrated delivery of at least one generative-AI solution in production (chatbot, summariser, code assistant, etc.)
• Deep familiarity with transformers and orchestration stacks such asLangChain v0.2+,LlamaIndexorSemantic Kernel
• Practical experience deploying or fine-tuning models onAzure OpenAI / AI FoundryorAWS Bedrock / SageMaker
• Hands-on with RAG patterns, vector databases and evaluation metrics (BLEU, ROUGE-L, GPTScore)
• Cloud-native engineering skills: Docker, Kubernetes (AKS/EKS), infra-as-code and automated testing

Nice-to-haves

• Agent frameworks (AutoGen 0.2/0.4, CrewAI) and tool-using agents.
• Multimodal model workflows (image-text with GPT-4o, Gpt4o real time API).
• Experience with embedding models
• Workspace automation using agentic frameworks
• Advanced RAG variants- familiarity with LongRAG, Self-RAG, GraphRAG and the trade-offs between leading vector stores (Pinecone, Qdrant, FAISS, Azure AI Search)
• Multimodal & streaming LLMs- delivering real-time GPT-4o or Gemini 2 Ultra use-cases (image to text or speech) and cross-modal embeddings.

Culture and Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact