General Manager - Regulatory Engagement and Dispute Resolution

About Netwealth

Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.

Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.

If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.

The Opportunity

This is a senior leadership role in Netwealth's Risk, Legal & Governance function. Reporting to the Chief Risk, Legal & Governance Officer, you'll lead our regulatory affairs strategy and be the central coordination point for every regulator interaction across the group.

You'll build a centre of excellence that brings teams together, so every response is consistent, timely and accurate. That covers notices, information requests, enquiries, supervisory engagements, reportable situations and breach notifications.

You'll also oversee group litigation and contentious regulatory matters. That means shaping matter strategy, assessing exposure and options, and instructing and managing external counsel with disciplined cost oversight.

This role works through influence. You'll partner closely with the General Manager, Legal and the Deputy Chief Risk Officer, and work through existing functions rather than owning all day-to-day legal advice or compliance frameworks. Authorised decision-makers keep reportability decisions and regulatory submissions, and business owners stay accountable for remediation. Your job is to make sure the whole picture comes together.

In this role, you will:

• Develop a proactive regulatory affairs strategy and engagement plan

• Build constructive relationships with regulators and anticipate emerging expectations

• Coordinate all regulator interactions, including notices, enquiries, reportable situations and breach notifications

• Build a centre of excellence for regulatory responses, with clear tracking of obligations, deadlines and commitments

• Oversee all group litigation and contentious regulatory matters, including strategy, external counsel and budgets

• Escalate material matters promptly and provide clear Executive and Board reporting

• Capture lessons learned and work with business owners to improve how we operate

About you

You've worked with ASIC and APRA through real matters, and you know how to coordinate a complex response across many teams and tight deadlines. You can give an Executive or Board clear, practical advice, and you balance legal judgement with commercial and customer focus. You lead through influence and bring integrity and discretion to everything you do.

You'll bring:

• Substantial senior Australian financial services experience in regulatory engagement, investigations or enforcement response, alongside litigation and dispute management

• Demonstrated engagement with ASIC, APRA and other regulators, including legal notices, reportable situations and breach reporting

• A record of advising Executives and Boards, and delivering coordinated outcomes across multiple stakeholders

• Strong judgement in shaping contentious matter strategy and negotiating within approved authority

• Experience managing external counsel and legal costs

• The ability to influence across business and specialist functions

Experience in wealth or investment platforms, superannuation, fintech or another regulated, high-growth, technology-led organisation will set you apart.

Life At Netwealth

At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.

We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.

Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.

We offer benefits designed for your wellbeing and personal development, including;

• Family-friendly support: Paid parental leave and a fully funded school holiday program

• Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services

• A vibrant culture: social events, trivia nights, and corporate sports

• Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group

• Community Impact: Paid volunteering and our Netwealth Impact Group

We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.

If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process? Contact us at talent@netwealth.com.au

Apply now and help us shape a brighter financial future!