Quick overview
Job description
Patient Care Partner | 5 Main | Full Time
Make a Difference Every Day Through Compassionate Patient Care. Join a collaborative healthcare team where you'll provide hands-on support to patients
while working alongside nurses and other caregivers to deliver exceptional, patient centered care in a fast-paced hospital environment.
$5,000.00 Sign - On Bonus if Eligible
Organization Overview
Guthrie is a not-for-profit, integrated healthcare system serving patients throughout the Twin Tiers of New York and Northern Pennsylvania. Our caregivers are committed to delivering high-quality, compassionate care while fostering a culture of teamwork, innovation, and professional growth.
Role Summary
The Patient Care Partner works under the direction of a Registered Nurse (RN) or Licensed Practical Nurse (LPN) to provide direct patient care for individuals of all ages. This role supports the healthcare team by assisting with activities of daily living, monitoring patient conditions, performing clinical support tasks, and helping create a safe, comfortable, and healing environment for patients and their families.
Schedule Details
• Full Time
• Weekend - Friday, Saturday, Sunday or Saturday, Sunday, Monday
• Holiday rotation required
• Hours vary by assigned department
Key Benefits & Perks
• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• Retirement savings plan with employer contribution
• Paid Time Off (PTO)
• Tuition reimbursement and continuing education opportunities
• Employee wellness programs
• Career advancement within an integrated healthcare system
• Collaborative and supportive work environment
Recognition / Awards
• Forbes Best Employers for Healthcare Professionals – 2025
• Forbes Best Employers for Women – 2024, 2025
• Newsweek: America's Greatest Workplaces – 2025
• Becker's Best Places to Work – 2024, 2025
• America's Best-In-State Employers (Pennsylvania) – 2024, 2025
Responsibilities
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
• Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
• Observing confused and difficult patients.
• AM/PM Hygiene care.
• Toileting, shaving, washing, brushing hair, dental and mouth care.
• Feeding.
• Assisting with range of motion exercises.
• Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol.
• Exercise protocols.
• Discontinuing foley catheter.
• Simple dressing changes.
• Incentive spirometry supervision.
• Surgical preps.
• Postmortem care.
• Administers cleansing enemas.
• Removal of peripheral IV catheters.
• Apply external catheter or incontinence device.
• Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned.
• Performs and records accurately:
o Temperature, pulse, respirations, blood pressure, heights and weights.
o I & O.
o Records bowel movements.
o ADLs and activities.
• Performs and records the following specimen collection:
o Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
• Completes EKGs.
• Glucose monitoring in Non-Critical Care Areas.
• Conducts bladder scanning.
• Basic ostomy care.
• Transports patients as needed.
• Serves, sets up and retrieves trays.
• Distributes water pitchers as appropriate.
• Orders and distributes nourishment.
• Transports equipment.
• Transports blood products to and from the patient care area.
• Participates in patient safety/patient satisfaction.
• Answers call bells.
• Participates in patient rounding.
• Reports any signs of abuse to the nursing staff.
• Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
• Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
• Assures proper storage of equipment.
• Recognizes emergency situations and initiates plan of action.
• Notifies RN/LPN of any changes seen in patient's condition.
• Complies with policies and procedures of the hospital/nursing department.
• Supports the philosophy of the hospital and department of nursing.
• Maintains CPR certification and practice.
• Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
• Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Qualifications
Education
• High School Diploma or GED required
Experience
• No experience required
Skills
• Strong communication and interpersonal skills.
• Ability to work collaboratively as part of an interdisciplinary healthcare team.
• Excellent organizational and time management abilities.
• Basic computer and telephone proficiency.
• Ability to recognize changes in patient condition and communicate concerns promptly.
• Commitment to compassionate, patient-centered care.
• Ability to safely assist with patient mobility and activities of daily living.
Compensation
Compensation is based on experience and applicable organizational pay practices.
Additional Notes
• Provides direct patient care to patients of all ages and interacts with family members as needed.
• Current CPR certification required or obtained in accordance with organizational policy.
• Frequent standing, walking, bending, reaching, pushing, pulling, and lifting throughout the workday.
• Ability to lift and carry up to 50 pounds and assist with moving patients over 100 pounds using Safe Patient Handling equipment.
• Regular exposure to blood, body fluids, communicable diseases, and other healthcare-related hazards.
• Must adhere to all hospital policies, infection prevention standards, patient safety guidelines, and quality improvement initiatives.
• Participation in orientation, unit council activities, and ongoing professional development is encouraged.
• Other duties may be assigned based on departmental needs.
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