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DTS Site Technician Perth Job No: 527240 Work Type: Permanent, Full time Categories: Information Technology MinRes are currently looking for a DTS Site Technician to join our high performing team in Head Office. Learn more

Mineral ResourcesPerth, Western Australia🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationPerth, Western Australia, Australia
Microsoft OfficeActive DirectoryServiceNowTechnical SupportVMwareAzure

Job description

MinRes can offer you!

  • ASX 200 Company - A dynamic global leader with cutting edge innovation
  • We invest in your career, with a focus on leadership, upskilling, training and development programs
  • Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life - Health, Family, Recreation and Your Future with MinRes


The Opportunity

As a DTS Site Technician, you will work closely with IT Operations and the Infrastructure team to deliver high quality technical support, assist with the rollout of IT projects and maintain a strong focus on customer service and relationship building. This is a hands on role requiring problem solving skills, strong troubleshooting abilities and the capability to operate effectively in fast paced environments.

Key responsibilities:

  • Provide onsite technical support to end users across various regional locations
  • Deliver excellent troubleshooting and problem solving solutions for Windows desktop environments and Office 365 applications
  • Work with networking technologies including switching, routing, firewalls and wireless systems
  • Apply knowledge of MS Exchange, Active Directory, Office 365 and Azure
  • Assist with virtualisation systems such as Hyper V and VMware
  • Manage incidents, requests, and problem resolution in ServiceNow
  • Support the implementation and rollout of IT projects onsite
  • Deliver professional and timely customer service with clear communication
  • Build and maintain strong relationships with end users
  • Work collaboratively within the IT support team to resolve issues or deploy equipment remotely

What is required

  • Relevant Tertiary Technology Qualification or Industry Certifications highly regarded
  • Excellent knowledge of Windows Desktop Environment and Office 365
  • Knowledge of networking including switching, routing, firewalls and wireless technologies
  • Knowledge of MS Exchange, Active Directory, Office 365 and Azure
  • Knowledge of virtualisation including Hyper-V or VMWare
  • Experiencing in dealing issue, request and problem management, preferably in Service Now
  • Strong customer service skills
  • Strong time management and organisational skills

About Mineral Resources

MinRes is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Western Australia. With a focus on people and innovation, MinRes has become one of the ASX's best-performing companies since listing in 2006.

Our headquarters at 20 Walters Drive sets a new standard for workplace wellness. World class facilities include a café, restaurant, commercial gym, crèche, daycare and health centre, including GP.

At MinRes, the future's bright. Be part of our next chapter.

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