Quick overview
Job description
Our Brand
Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing: it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.
What We Can Offer You
- Performance and Referral bonus opportunities
- Merchandise discounts
- An inclusive, challenging, and refreshingly fun work environment
- Empowerment to perform impactful work with tangible results
- Employee Assistance Program (mental health and financial literacy resources)
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities
Job Overview
The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.
Essential Functions
- Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
- Embrace and be proficient with technology
- Participate in the merchandising and operational requirements of the role
Qualifications and Competencies
- Candidates with a High School Diploma or equivalent are encouraged to apply
- No experience required
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Resourceful and able to adapt quickly to changing priorities
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Essential Physical Requirements
- Position requires prolonged periods of standing/walking around store or department
- May involve reaching, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- Frequently lift/move up to 25lbs
Bring your creativity, energy, and ideas to the Bloomingdale’s team – Apply Today!
This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
Similar jobs
- ST

GCS Executive Customer Care Specialist 1 Auto Apply
StubHub · Atlanta · Hybrid 🇺🇸
Data AnalysisCustomer Service$22/hr - VE

Customer Experience Coordinator - Newton, MARecently posted Auto Apply
Veterinary Emergency Group (VEG) · Newton · Hybrid 🇺🇸
Diversity & InclusionNursingCustomer ServiceSalary not listed - CA

Customer Service Delivery AdvocateRecently posted Auto Apply
Carvana · Corpus Christi · Hybrid 🇺🇸
Customer ServiceSalary not listed - AI

Field Service Representative (FSR), Counter IntrusionRecently posted Auto Apply
Anduril Industries · Costa Mesa · Hybrid 🇺🇸
Talent AcquisitionComplianceComputer Vision+5$113k - $155k/yr - JE

Customer Service Agent (Remote, Tech Startup)Recently posted Auto Apply
Jerry.ai · Augusta · Remote 🇺🇸
SchedulingCustomer Service$19 - $21/hr - GT

Specialist I, Client SupportRecently posted Auto Apply
Grow Therapy · Remote · Remote 🇺🇸
RecruitingLive ChatMental Health+1Salary not listed - RR

Community AssistantRecently posted Auto Apply
Redstone Residential · Muncie · Hybrid 🇺🇸
Administrative$11/hr - KM

Patient Specialist - Rome, GA (1099 Contractor, Per Diem/On Call)Recently posted Auto Apply
Kestra Medical Technologies Inc. · Rome · Hybrid 🇺🇸
Microsoft ExcelMicrosoft OfficeMicrosoft PowerPoint+5Salary not listed - FR

Intake Specialist I (IN / Hybrid)Recently posted Auto Apply
FreedomCare · Indianapolis · Hybrid 🇺🇸
Case ManagementSchedulingSalary not listed - SM

Customer Care Specialist IIRecently posted Auto Apply
SmartestEnergy · Syracuse · Hybrid 🇺🇸
Account ManagementCRMSalesforce+1Customer ServiceSalary not listed - AI
Fully Remote | Customer Service – Vacation CoordinatorRecently posted Auto Apply
Aisle_and_abroad · New York · Remote 🇺🇸
OnboardingCustomer Service$45k - $70k/yr - AI
Entry Level | Customer Service – Booking Hotels | Work From HomeRecently posted Auto Apply
Aisle_and_abroad · New York · Remote 🇺🇸
SchedulingCustomer Service$25k - $75k/yr