Marketing & CRM Specialist

AI Summary & Insights
Description
Kokolakis is looking for a driven, detail-oriented Marketing & CRM Specialist to help drive our growth. This role turns data into opportunity by clarifying our pipeline, strengthening client relationships, and giving our teams the insights they need to win more work. You’ll sit at the center of business development, marketing, and operations, helping connect the dots between people, projects, and pursuits.

From keeping our CRM clean and actionable to identifying new opportunities and supporting strategic decisions, your work will directly impact how we compete and succeed. If you enjoy creating order out of complexity, spotting patterns in data, and making systems easier for everyone to use, this role offers the chance to make a meaningful impact across the organization.

Requirements
CRM Data Management
Maintain accurate and up-to-date client, contact, and project records
Clean and standardize data across offices and teams
Develop and enforce CRM standards, workflows, and governance
Support CRM system integrations (including Procore) and drive user adoption
Train staff on CRM usage and best practices
Pipeline & Pursuit Tracking
Track and manage opportunities including RFQs, RFPs, SOQs, and bids
Monitor procurement platforms and opportunity sources
Maintain accurate pipeline data and backlog projections
Track and analyze win rates, hit rates, and overall performance metrics
Reporting & Dashboards
Prepare and distribute weekly business development reports (pipeline, wins/losses)
Develop dashboards and reporting tools for leadership visibility
Conduct market sector analysis (solid waste, aviation, healthcare, federal, etc.)
Lead weekly Go/No-Go meetings, identifying opportunities and supporting decision-making
Business Development Support
Identify dormant clients and support re-engagement strategies
Track client touchpoints, including meetings, networking events, and interactions
Collaborate with business development and leadership on pursuit strategy
Marketing Integration
Support proposal teams with project data and staff resumes
Maintain project sheets and the company’s experience database
Assist in writing, formatting, designing, and assembling RFPs, RFQs, SOQs, bids and presentations (often using Adobe InDesign)
Ensure alignment between CRM data and marketing materials
Qualifications, Experience and Education:
Degree in Business, Marketing, Data Analytics, or a related field, or equivalent experience
3+ years of experience in CRM management, data analysis, marketing or business development support
Experience in the construction, AEC, or related industry preferred
Proficiency with CRM platforms (ProjectMark or similar systems preferred)
Strong analytical skills with the ability to interpret data and provide actionable insights
Advanced proficiency in Microsoft Excel and reporting tools
Strong organizational skills with high attention to detail
Excellent communication skills with the ability to work cross-functionally
Benefits
100% Employer-Paid Benefits for Employees (Medical, Vision, Dental)
Competitive Salary
401k Match
Company Employee Stock Ownership Program (ESOP)
Cell Phone Allowance
3 Weeks PTO
Holidays
Volunteer Time Off
Summer Fridays
Paid Parental Leave
Paid CPE/Dues/Licenses
Mileage Reimbursement
Fitness Reimbursement
Tuition Reimbursement
Referral Bonus
Fun Culture & Employee Events
Kokolakis is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, or age. Attention All Third-Party Agencies, Headhunters, and Recruiters
Kokolakis will not accept candidate submissions by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Kokolakis will be considered the property of Kokolakis.

Kokolakis will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Kokolakis will not be obligated and will not, under any circumstances, pay any fees to said third parties submitting candidates in this manner. Kokolakis forms contracts only with recruiters with whom we have an established business relationship and a signed agreement in place. All third-party contact with Kokolakis must go through our Human Resources Recruiting department.

Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Kokolakis Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Kokolakis.