Security Officer

As a Security Officer, you'll play a vital role in ensuring a safe, secure, and welcoming environment for our guests, team members, and assets. The Security Officer is responsible for protecting company property, monitoring casino operations, responding to incidents, and delivering exceptional guest service while maintaining compliance with all company policies and regulatory requirements. This role is ideal for a professional who is observant, service-oriented, and committed to safety and integrity.

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escorts to customers in need.
• Aids civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and people in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

• Must be 21+ years old with a high school diploma/GED, valid ID, and strong English communication skills.
• Ability to obtain and maintain required certifications/licenses, including a Louisiana Gaming Permit.
• Preferred: 2+ years of law enforcement, military, or casino security experience, and direct guest-service experience.
• Must maintain a professional appearance and work effectively both independently and as part of a team.
• Strong multitasking, report-writing, observation, and decision-making skills, especially in high-pressure or emergency situations.
• Flexible to work all shifts, weekends, and holidays.
• Must be physically capable of standing for extended periods, working indoors/outdoors in extreme weather, restraining individuals when necessary, and lifting/carrying up to 60 lbs and pushing/pulling up to 150 lbs.
• Must be able to navigate stairs, crouch, bend, twist, run