NG911 Systems & Operations Analyst

We are seeking a Tier I Network Technician (Night Shift) for a 4-month Contract-to-Hire opportunity supporting North Carolina’s Next Generation 911 (NG911) system. In this role, you will monitor network operations, log and manage incident tickets in Salesforce, and coordinate technical support between 911 call centers and key vendors (AT&T, Motorola, Intrado).

Key Position Details:

• Req ID: 815141

• Location: 100% On-Site – Raleigh, NC (3900 Wake Forest Rd)

• Shift: Overnight / Night Shift (24/7 environment)

• Conversion Plan: Contract-to-Hire (Permanent conversion salary at $60,000/year; must be eligible to work without sponsorship)

If you are available and interested in making a direct impact on public safety infrastructure, reply to this email with your updated resume and preferred phone number!