Membership Manager

Membership Manager | Flourtown, PA, United States | Hybrid We're hiring for a leading fitness organization that is committed to changing lives and fostering a passion for health and wellness. This dynamic company prides itself on a positive, teamwork-oriented environment where employees can thrive and focus on member success. The Role • Lead and manage a team of Membership Advisors to achieve sales targets and promote a high level of customer service. • Recruit, onboard, and develop new team members in collaboration with the Talent Acquisition team. • Ensure optimal staff scheduling to maximize productivity and member engagement. • Provide continuous coaching, training, and performance management to enhance sales and customer service skills. • Drive financial performance by monitoring Key Performance Indicators (KPIs) and implementing action plans for success. • Foster a collaborative and results-driven work environment focused on member satisfaction and operational excellence. What You'll Need • Proven experience in sales management and team leadership. • Strong understanding of sales processes, KPIs, and performance metrics in a membership-driven environment. • Excellent coaching, training, and interpersonal skills. • Ability to develop and implement effective sales strategies. • Demonstrated success in achieving and exceeding sales goals. • A passion for fitness and empowering others. What's On Offer • Opportunity to join a respected fitness brand known for its positive culture and focus on member success. • Hybrid work arrangement offering flexibility. • A collaborative team environment that values growth and development. • The chance to make a significant impact on member journeys and team performance. Apply via Haystack today!