Director of Case Management

• Location: Nashville, TN
• Facility: Ascension St. Thomas Midtown
• Department: Case Management
• Eligible for an annual bonus incentive

• Formulates and implements operational strategies and initiatives in the case management program.
• Directs and evaluates all services provided, including care plan development, service level determination, and complaint management to achieve performance and quality control objectives.
• Provides specialized expertise, ensures resource alignment with system-wide initiatives, and updates appropriate parties on case management strategies, initiatives, outcomes and issues.
• Partners with physicians and others to ensure delivery of evidence-based care and reduction of avoidable clinical variation in care.

Licensure / Certification / Registration:

• Required Credential(s):
  • One or more of the following:
    • Registered Nurse credentialed from the Tennessee Board of Nursing obtained prior to hire date or job transfer date.
    • Social Worker credentialed from the Tennessee Board of Social Workers obtained prior to hire date or job transfer date.
• Preferred Credential(s):
  • Case Manager credentialed from the American Case Management Association (ACMA).
  • Case Manager credentialed from the Commission for Case Manager Certification (CCMC).

Education

• High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. Master's degree preferred.

Work Experience

• 5 years of experience required. 10 years of experience preferred. 2 years of leadership or management experience required. 5 years of leadership or management experience preferred.