Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Job Description
Citi Technology Support is seeking a production support analyst to manage day-to-day application availability, track incidents, and communicate status updates to business stakeholders. You will also build and enhance technical tools to improve support operations and respond to fluctuating demand in a fast-paced environment.
The role requires shift work, including weekend coverage, with hours from 9:00 am to 7:00 pm AU time, and collaboration with NAM region teams to ensure seamless 24x7 support.
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