CrowdStrike Endpoint Security Analyst

Job Title: CrowdStrike EDR Analyst
Location: Fully Remote, prefer CST
Duration: 12 months

Job Description:

The Endpoint Security Analys is part of the Endpoint Security team which owns the reliability, administration, and operational effectiveness of enterprise endpoint security capabilities, with primary accountability for Endpoint Detection and Response and supporting security platforms. This customer-facing role provides end-to-end technical leadership and resolves complex issues across Windows, macOS, Linux, and cloud environments.

CrowdStrike Administration

Platform Management:
Own the installation, implementation, maintenance, administration, availability, and operational performance of all CrowdStrike Falcon platform components.

Sensor Deployment:
Manage the deployment, monitoring, and health of Falcon sensors across Windows, macOS, Linux, and cloud environments. Troubleshoot sensor installation and communication issues.

Configuration and Policies:
Configure and manage deployment of prevention policy settings to align with the organization's security posture.

Incident Support:
Provide support to end users and server owners reporting issues through the help desk.
Work collaboratively with Security Analysts and Incident Responders to ensure the platform is functioning optimally for threat detection, investigation, and response.

Documentation:
Create and maintain documentation for CrowdStrike configuration, processes, and best practices.

Collaboration:
Collaborate effectively within the Endpoint team to work and resolve EDR support tickets, share technical knowledge, communicate ticket status, and ensure timely, accurate resolution of endpoint-related issues.
Work closely with IT, Network, and System Administration teams to seamlessly integrate security solutions into the overall IT infrastructure.

Minimum Qualifications

10+ years of IT related experience.
5+ years of deep, hands-on expertise with CrowdStrike Falcon in an enterprise environment.
Expert-level knowledge of Windows, macOS, and Linux operating systems and security features.
Proficiency in scripting languages for automation and analysis (e.g., Python, PowerShell, Bash)
Strong understanding of network protocols and host-based firewalls
Delivers critical contributions to the success of complex and/or impactful projects that lead to improved cybersecurity hygiene.

Additional Skills:
Influence - Expresses complex ideas confidently with appropriate level of details and adapts approach by tailoring a clear, concise, and compelling message based on audience.
Expertise - Creates and shares new knowledge in addition to setting best practices in the organization; is a known domain leader.
Teamwork - Collaborates effectively across teams by building trust, valuing diverse perspectives, sharing information, and aligning others toward shared goals and successful outcomes.