Family Support Worker

Job title: Family Support Worker
Salary: c.£25949 per annum pro rata
Location: North Walsham, Norfolk
Contract/Hours: Permanent Part-time 22.5hrs per week
Benefits:

• Over 7 weeks inclusive paid leave and the option to buy or sell leave 
• Cycle to work scheme
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages 
• Up to 5% employer contribution and life assurance cover 
• Blue Light Card eligibility with discounts at 15,000 national retailers 
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.   

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

As a Family Support Worker, you will work directly with families with young children, providing practical guidance, advice and tailored support to help them overcome challenges and build confidence in their parenting. You will work collaboratively with parents, carers and partner agencies to promote positive outcomes for children, support their development and wellbeing, and help give every child the best possible start in life.

What you do could make a difference

We are looking for an energetic and dynamic forward thinker, confident in leading and bringing fresh ideas and inspiration to the role. As a Family Support Worker:

• Providing a high-quality service to children, young people, and their families by understanding their needs and delivering appropriate interventions.
• Delivering to groups as well as working with families on a one-to-one basis.
• Achieving the highest standards of safeguarding, whether through supporting the children and young people who come into contact with our services, or by appropriately reporting concerns about any child or young person.
• Working in partnership with other agencies to keep children and young people at the centre of our work.
• Working collaboratively with colleagues and families to achieve positive outcomes.
• Listening to children, young people, and families.
• Managing your own administration and updating systems.

Let’s talk about you

We are looking for an energetic and dynamic forward-thinking family support Worker. You will find the full job description attached but the ‘must-haves' are:

• Diploma Level 2 or equivalent in Early Years or relevant study area.
• Experience of working in a Health, Early Years or Social Care Setting.
• Experience of undertaking assessments, planning, and delivering both group and 1-1 interventions and case recording.
• A good understanding of Microsoft Office and ability to use IT systems.
• Compassion and dedication to our cause – keeping children and young people safe and happy.
• Access to a suitable method of transport to enable the duties of the role to be carried out (essential).

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters. 

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here. 

Will you join us?

About the Service 

Norfolk's Early Childhood and Family Service (ECFS) offers support to children aged 0-5 years old and their families. The support is provided through group sessions, parenting programs and through home visiting.  The service works in partnership with families and other key organisations and provides group activity sessions which cover a variety of topics such as parenting, improving mental health and keeping a child safe.

How to apply

If you require any support to apply, please contact: recruitmentservices@actionforchildren.co.uk quoting ref 13906

Interviews will take place in person weeks commencing the 16^th and 23^rd of November 2026.

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to know more about Action for Children?

Find us on Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

AfC Commitment Statement

Make a Difference - A Career in Residential Services