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Service Technician - Windows and Doors

Renewal by Andersen Metro & MidwestHayward🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationHayward, United States

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

RESPONSIBILITIES:
- Assessing, repairing, and replacing parts and components to fix any issues our customers are having with their windows.
- Troubleshoot, repair, and replace window components, door panels, and hardware, including sashes, door panels, hardware, operating mechanisms, caulking, adjusting product for better functionality, and trim replacement.
- Provide a high level of customer service and provide solutions for service issues.
QUALIFICATIONS:
- Minimum of 1 year of experience working in general maintenance
- Minimum of 1 year of experience performing basic home repair work, preferred
- Ability to work Monday-Friday. Must be available to work one Saturday per month
- Basic computer skills, including smart phone and email, and
- Excellent time management skills
- Physical ability to lift and carry products weighing up to 50 pounds, climb ladders/scaffolding, stoop, bend and walk on uneven surfaces, and have good hand dexterity
- Valid driver’s license, car insurance, and a vehicle that can transport materials and tools such as a ladder and screen
- Ability to perform any other duties or responsibilities deemed necessary by management
COMPENSATION AND BENEFITS:
- Competitive hourly rate starting at $26.50-$29.00/hour
- $500 vehicle allowance, gas card and toll tag
- 401k with company match percentage
- Medical, vision, dental and supplemental life insurance
- PTO - vacation, sick, and holiday pay
- Prorated backup family care (10 days)
- Student loan repayment program
- Employee perks discount program
Schedule:
- Full time, Monday-Friday, typically 7:00am-3:30 pm, with one Saturday a month required
Hourly Rate
$26.50—$29 USD
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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