Why This Role Stands Out
This role offers a fantastic opportunity to significantly impact customer satisfaction and operational excellence within a leading AI solutions company, with ample room for professional growth. You'll thrive here if you possess a keen eye for detail and a passion for ensuring top-tier technical support experiences. Apply today to join a dynamic team and elevate your career in quality assurance!
Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Pune, India
Posted
5 weeks ago
Technical Support
Job Description
Everseen: A leader in vision AI solutions for the world’s leading retailers.
The Role
As an QA - Technical Support, you will be responsible for monitoring, evaluating, and improving the quality of technical support interactions to ensure a high level of customer satisfaction and operational excellence. You will work closely with Tech Support Engineers, Subject Matter Experts (SMEs), and Operations teams to conduct quality audits, provide actionable feedback, identify improvement opportunities, and ensure adherence to support processes, quality standards, and service level expectations.
Similar jobs
- BA
Senior Software Development Engineer in Test (SDET)
NewAuto ApplyBackbase
Hyderabad🇮🇳Hybrid5 hours agoDockerMicroservicesTDD+22Technology - JU
Software Development Engineer IV - QA
NewAuto ApplyJumio
India (remote)🇮🇳Remote3 hours agoDockerMicroservicesSpring+24Technology - CC
Senior QA Tester (7 Month Contract)
NewAuto ApplyConnor, Clark & Lunn Financial Group Ltd.
Gurugram🇮🇳Hybrid8 hours agoSQLSeleniumAgile+6Technology - HC
Software Development Engineer in Test II
NewAuto ApplyHackerRank Careers
Bengaluru🇮🇳Hybrid2 days agoDockerBDDCucumber+9Technology - DR
Senior Quality Assurance Engineer
NewAuto ApplyDriveWealth
Bengaluru🇮🇳Hybrid2 days agoSQLAWSBDD+17Technology - CP
Deputy Manager - Quality Assurance Operations
Auto ApplyCentrient Pharmaceuticals Netherlands
Taunsa, Punjab🇮🇳On-site3 days ago - WA
Test and Validation
Auto ApplyWeekday AI
Ahmedabad, Gujarat🇮🇳₹100k - ₹500k/yrOn-site3 days agoContinuous ImprovementRoot Cause Analysis - NE
Software Development Engineer in Test, SASE
Auto ApplyNetskope
Bengaluru🇮🇳Hybrid3 days agoDockerGCPAWS+8Technology - IC
Senior Quality Assurance
Auto ApplyiCapital
IN - Jaipur🇮🇳Hybrid3 days agoSeleniumGitJava+3 - IC
Quality Assurance Technical Lead
Auto ApplyiCapital
IN - Jaipur🇮🇳Hybrid3 days agoSeleniumContinuous ImprovementJenkins+5 - SG
Software Test Engineer (Fixed Term Contract - 9 months)
Auto ApplySmiths Group
Bengaluru, KA🇮🇳On-site3 days agoJUnitTechnology - EV
Data QA Engineer – Python & SQL
Auto ApplyEVERSANA
Pune, MH🇮🇳Hybrid3 days agoRubySOAPSQL+9Technology
