Data Center Installation Technician

Amazon Web Services, Inc. (AWS) seeks an Installation Technician to deploy and support infrastructure that powers the world's leading cloud platform. In this field/on-site role, you will install, cable, and configure servers, network gear, and related hardware in AWS facilities and customer sites. You'll follow detailed implementation plans, maintain rigorous documentation, and uphold AWS's security and safety standards. Working in fast-paced, customer-obsessed teams, you'll collaborate with engineers, learn cutting-edge cloud technologies, and help deliver reliable, scalable infrastructure that supports millions of users worldwide.

Responsibilities

• Install and configure AWS-related hardware and networking equipment at customer or AWS sites
• Follow detailed technical implementation plans and standard operating procedures
• Perform cable management, racking, stacking, labeling, and physical infrastructure setup
• Verify connectivity, run basic diagnostics, and escalate complex issues to engineers
• Document installations, updates, and site conditions in AWS tools and ticketing systems
• Collaborate with AWS operations, network, and data center teams to coordinate work
• Adhere to safety, security, and compliance standards in data center and customer environments
• Provide on-site support during cutovers, maintenance windows, and equipment upgrades
• Maintain inventory accuracy for equipment, components, and tools
• Continuously improve installation quality and speed using data and customer feedback

Required Skills

• Hardware installation and troubleshooting
• Structured cabling and cable management
• Basic TCP/IP networking and connectivity testing
• Reading rack elevations and installation diagrams
• Use of hand and power tools safely
• Ticketing and documentation tools (e.g., Service
• Now, Jira)
• Basic Linux or Windows server familiarity
• Network equipment installation (switches, routers, firewalls)
• Physical security and compliance best practices
• Time management and task prioritization in the field