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Ecommerce and Mobile App Techno-Functional Lead

techblocksDallas, TX🇺🇸United States

Why this role stands out

This hybrid role offers a fantastic opportunity to shape the future of a customer-facing mobile app, driving significant business acceleration and innovation in the retail space. You'll thrive here if you enjoy diving into technical details and translating complex business needs into seamless digital experiences, making a tangible impact on how customers shop. Embrace this chance to lead strategic initiatives and deliver impactful solutions in a collaborative environment.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationDallas, TX, United States
ConcreteiOSAndroid

Job description

Role: Ecommerce and Mobile App Techno-Functional Lead (Contract Position)
Location: Dallas, TX | Vaughan, ON
About the Role
We're looking for a hands-on, technically grounded techno-functional eCommerce and mobile app lead to drive our mobile app's next strategic business acceleration initiatives. This is a highly visible, high-impact role for someone who wants to be in the details, shaping
architecture/solution decisions, and translating business needs into a mobile and digital experience that genuinely changes how customers shop in our stores.
You'll lead the technical and functional roadmap for turning our customer-facing native mobile app into a true in-store companion that makes the shopping trip smoother and more personalized.
It's a senior individual contributor/techno-functional lead position for someone who wants to stay close to the functional and engineering teams to deliver outcomes.
What You'll Do
  • Lead the strategic vision and execution plan for in-store mobile experience, including the toggle between in-store and standard website/app mode, store vs. online pricing display,
  • item location, inventory availability, and product-specific in-store promotions.
  • Drive the roadmap for conversational in-store assistance and, longer-term, scan-and-buycapability via the mobile app.
  • Own the functional and technical requirements for digital wallet, in-store coupons/promotions, and contextual notifications that support a better in-store journey.
  • Partner closely with engineering managers, architects, Product, PMO, QA, and the leadership team while directing offshore mobile app developers day-to-day to translate business goals into clear, buildable technical requirements and deliver the business outcome.
  • Provide technical leadership and hands-on guidance to mobile app developers.
  • While day-to-day production coding isn't your primary focus, you should be ready to deep-dive when needed, actively review pull requests, catch issues early, and offer concrete, credible engineering recommendations.
  • Lead and mentor an offshore app development team, building momentum, consistency, and a strong technical foundation that scales over time.
  • Act as the connective tissue between technical feasibility and business intent, able to go deep with engineers and clearly explain trade-offs to stakeholders next.
  • Build trust across the organization by being a reliable, transparent, and consistent voice on what's possible, what's realistic, and what it will take to deliver.
Relevant Experience
  • 10–15 years of experience in mobile app development, with real hands-on experience across both iOS and Android, not just oversight.
  • Proven experience leading eCommerce, omnichannel, and digital experience initiatives.
  • A track record of leading in-store digital experience or similar omnichannel initiatives at a retailer is preferable
  • Strong technical fluency: you can review code, discuss architecture, and push back (respectfully) on technical decisions when needed.
  • Experience working functionally across product, engineering, QA, and PMO to drive a mobile initiative from concept to delivery.
  • Comfort managing and mentoring offshore development teams, with the patience and clarity to lead through influence, not just authority.
  • Excellent listening and observation skills: someone who can sit in a room, absorb what stakeholders need, and translate that into a clear execution plan.
  • A collaborative, grounded style: this role carries real influence, so we're looking for someone who leads through credibility and trust.
  • Strong communication skills, able to flex between technical depth and functional clarity depending on the audience.
  • Experience partnering across product, engineering, QA, PMO, and business teams to deliver large-scale mobile solutions.
  • Ability to balance business objectives, customer experience, and technical feasibility.
  • Excellent communication skills with the ability to engage both technical and non-technical audiences.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong technical depth in mobile application architecture, design patterns, APIs, and platform capabilities.
  • Demonstrated ability to be in every room to be the glue, guide technical decisions, and influence architecture direction and drive the delivery outcome.

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