Quick overview
Job description
- Location: Tulsa, OK
- Department: Clinical Imaging
- Schedule: Full-time | Days
#AT2026
- Provide real-time, on-site application support and expert troubleshooting to radiologists, technologists, and clinical staff to minimize workflow disruptions.
- Perform proactive rounding with physician leaders and clinical teams to resolve imaging software challenges at the point of care.
- Manage local ticket queues and monitor system performance logs to guarantee prompt issue resolution within strict service level agreements.
- Coordinate image-guided equipment onboarding, worklist configurations, and workstation maintenance with field service and biomedical teams.
- Lead local system testing and downtime procedures during major technical incidents to protect patient data integrity and care continuity.
Work Experience:
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Work Experience:
- Proven senior-level experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations.
- Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware.
- Ability to maintain an on-site physical presence and travel between local healthcare facilities to support clinical operations.
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