Salesforce Solutions Architect

This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards.

The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).