Full timeOther

Spa Attendant

AccorHotelNew Orleans, LA🇺🇸United States

Why this role stands out

This entry-level Spa Attendant role at the prestigious Fairmont New Orleans offers a fantastic opportunity to begin your career in luxury hospitality, developing essential service skills while contributing to an exceptional guest experience. If you're passionate about maintaining impeccable standards and thrive in a supportive team environment, you'll find this position incredibly rewarding. Apply today to join a globally recognized hotel brand committed to excellence!

Quick overview

SeniorityEntry Level

Employment typeFull Time

Work modeOn Site

LocationNew Orleans, LA, United States

Job description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas
Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift
Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards
Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed
Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences
Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards
Assist with laundry collection, linen organization, and distribution of spa supplies as assigned
Respond promptly and professionally to guest concerns, requests, and service recovery opportunities
Follow all sanitation, workplace safety, and hotel operational procedures
Maintain confidentiality and professionalism while interacting with guests and team members
Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned
Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service

Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred
Luxury hotel or spa experience preferred
Strong organizational and time-management skills
Excellent guest service and interpersonal communication abilities
Ability to work independently and collaboratively within a team environment
Professional appearance and polished demeanor required
Ability to maintain cleanliness and attention to detail in guest-facing environments
Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
High school diploma or equivalent preferred
Must be legally authorized to work in the United States

All your information will be kept confidential according to EEO guidelines.