Why This Role Stands Out
This role offers a dynamic, performance-driven environment where your outbound calling efforts directly translate into earning potential, with clear opportunities for career advancement within a supportive team. You'll thrive here if you're a self-starter with a sales mindset who enjoys structured work and has a knack for engaging customers over the phone. Apply now to build your skills and grow your income with Flotilla Partners!
Quick Overview
Job Description
Ready to Get Paid for Performance?
We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.
If you’re someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.
What You’ll Be Doing
- Make high-volume outbound calls daily
- Follow up with existing and inactive customers
- Schedule and confirm service appointments
- Re-engage customers for annual maintenance and services
- Use CRM systems to track activity, notes, and outcomes
- Follow call scripts and overcome common objections
- Maintain consistent call pace throughout your shift
What We’re Looking For (Preferred)
- Outbound and/or inbound call center experience
- Customer service or sales background
- Experience using a CRM system
- Bilingual is a plus
Compensation
- Competitive hourly pay
- Commission on performance
- Opportunity to increase earnings based on production
Why This Role Stands Out
- Clear expectations and performance structure
- Consistent workflow — no guessing what to do
- Opportunity to grow into higher-level roles
- Be part of a team that values accountability and results
Who This is Perfect For
- Call center reps who want more earning potential
- Sales-minded individuals who thrive in a structured environment
- Self-starters who don’t need to be micromanaged
Non-Negotiables (Must Have)
- Comfortable on the phone for the entire shift
- Strong work ethic and self-motivation
- Coachable and open to feedback
- Basic typing and computer skills
- Reliable personal transportation
Great Hourly Pay
Benefits at full time after 90 days
PTO
Great Commission incentives!